The Coronavirus Covid-19 public health emergency touches all businesses in so many ways. Ability to supply, customer demand, customer ability to pay.
People rely on Enviroenergy for heating so the heat station has to be kept going. It has to keep taking the steam to turn into electricity and the hot water to supply the district heating scheme. So that’s where the focus is and the control engineers are being given maximum support.
All the other staff are working from home.
Support is also being offered to people who may be struggling to pay the bills, but whilst emergency credit is being offered (like other suppliers), for heat customers who pay via a prepayment card, they still have to get updates from the point of sale machines (cos that’s how the technology is).
Outturn for end of 2019/20 is likely to be £1/4m better than expected 12 months ago, but there are still a few days to go, and some of our customers (e.g. the shopping centres) are not likely to be drawing the heat they might usually do.
We are also affected by the global changes in energy prices.
Looking to the future, we are hoping to expand in the future, supply heating to the Island site as it is developed and even offer heat station management services to other businesses.